KYC Rejection Reasons: Why KYC Gets Rejected & How to Fix – Complete Guide (2026)

KYC rejections can be frustrating, but they’re usually preventable. Understanding common rejection reasons is the first step to getting your KYC approved.

Common KYC Rejection Reasons

Incomplete Documents: Missing required documents or submitting only partial information is a primary reason for rejection. Banks need all mandated documents as per RBI guidelines.

Poor Image Quality: Blurry photographs, poor lighting, or illegible documents lead to rejection. Ensure clear, readable images of both sides of your ID.

Address Mismatch: If your address differs between documents or doesn’t match bank records, your KYC will be rejected. Ensure all documents show the same address.

Expired Identification: Using expired ID documents is not acceptable. Your ID must be valid on the date of submission.

Inconsistent Information: Name spelling variations, incomplete names, or contradictory information across documents causes rejection.

How to Fix KYC Rejection

  1. Contact Your Bank: Reach out to understand the specific rejection reason.
  2. Correct Documents: Resubmit with accurate, complete, and clear documents.
  3. Update Information: Ensure all details match perfectly across all documents.
  4. Follow RBI Guidelines: Refer to RBI’s Master Direction on Know Your Customer for official requirements.
  5. Resubmit Promptly: Don’t delay resubmission to avoid account restrictions.

For detailed RBI compliance information, consult the official RBI Master Direction on Know Your Customer norms.

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